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Accai

Terms of Service

Last updated: June 11, 2026

1. Agreement to These Terms

These Terms of Service govern your access to and use of Accai, including our website, accountability challenges, AI coaching, voice and text sessions, workspaces, journals, transcripts, progress tracking, and related services (together, the "Service"). By creating an account, starting a challenge, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old to use the Service. If you are under 18, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not intended for children under 16.

3. What Accai Provides

Accai provides structured accountability challenges and AI-assisted productivity tools. Depending on the challenge or plan you choose, the Service may include voice or text coaching, daily prompts, work journals, workspace tabs, saved session snapshots, transcripts, progress tracking, verification workflows, and related support tools.

We may add, change, suspend, or discontinue parts of the Service as the product develops. We will try to avoid materially reducing paid functionality during an active paid period, but we cannot guarantee that every feature will always be available or error-free.

4. Accounts and Security

You are responsible for keeping your account credentials secure and for all activity under your account. You agree to provide accurate account and payment information, keep it up to date, and notify us promptly if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, create risk for other users, or misuse the Service.

5. Subscriptions, Trials, and Billing

Paid challenges are purchased through Stripe Checkout as recurring subscriptions unless a checkout page says otherwise. Eligible users receive the free trial shown at checkout, currently 1 day for paid challenges. If you do not cancel before the trial ends, Stripe will charge the payment method you provided for the challenge fee shown at checkout. Promotional codes may be available when offered and must be applied through Stripe or the checkout flow.

Prices, currencies, taxes, and renewal terms are shown during checkout. You authorize Accai and Stripe to charge applicable subscription fees, taxes, and other amounts according to the checkout terms. Payment processing is handled by Stripe, and Accai does not store full card numbers.

6. Cancellation and Refunds

You may cancel during the free trial and you will not be charged for that trial subscription. After the trial, you may cancel at any time from your account settings where available or by contacting support. Unless required by law or approved by Accai, paid subscription fees are not prorated or refunded, and cancellation after the trial takes effect at the end of the current billing period.

If a paid feature is unavailable because of an outage or technical issue, contact support and we will assess the issue in good faith. Nothing in these Terms limits any consumer rights that cannot legally be waived.

7. Your Content

You retain ownership of the content you submit to the Service, including journal entries, workspace tabs, messages, transcripts, feedback, uploaded materials, and other materials you provide ("User Content"). You grant Accai a limited, worldwide license to host, process, transmit, display, reproduce, and create technical copies of User Content as needed to provide, maintain, secure, support, and improve the Service.

You are responsible for your User Content and must have the rights needed to submit it. Do not submit confidential, sensitive, or regulated information unless you are comfortable using it with the Service and the relevant third-party providers described in our Privacy Policy.

8. Accai Content and Intellectual Property

The Service, including Accai software, design, branding, workflows, challenge materials, and other content we provide, is owned by Accai or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your personal or internal business purposes in accordance with these Terms.

9. Acceptable Use

You agree not to:

  • Use the Service for unlawful, harmful, abusive, harassing, or deceptive activity.
  • Submit content that infringes another person's rights or that you are not allowed to provide.
  • Attempt to bypass usage limits, access controls, payment requirements, or security controls.
  • Scrape, overload, reverse engineer, or interfere with the Service or its infrastructure.
  • Use AI outputs to make professional, regulated, or high-risk decisions without qualified human review.

10. AI Limitations and Professional Advice

The Service uses AI systems that can produce inaccurate, incomplete, or inappropriate outputs. Accai is designed for productivity, learning, and accountability support. It is not a substitute for professional medical, legal, financial, therapeutic, crisis, or other regulated advice. You are responsible for evaluating AI outputs before relying on them.

11. Service Availability and Disclaimers

We provide the Service using reasonable care, but the Service is provided on an "as is" and "as available" basis. We do not promise uninterrupted access, specific results, challenge completion, revenue outcomes, habit formation, or that AI outputs will meet your expectations. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

12. Limitation of Liability

To the fullest extent permitted by law, Accai will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill. Nothing in these Terms limits liability that cannot legally be limited, including rights available to consumers in the United States or United Kingdom.

13. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you, such as posting the updated Terms in the Service or sending an account notice. The updated Terms apply from the date shown above unless a later effective date is stated.

14. Contact

If you have questions about these Terms, contact us at support@accai.io.